Support and Training

On Premise Workgroups


  • Single easy-to-use installer
  • Customizable branding
  • HTML5-based mobile support for proofing (works on any modern browser) 


  • Web server
  • Application server
  • Database server

Server System Requirements

Computer Hardware

  • Hardware or virtual machine installation support (VMware, Parallels, or Hyper-V)
  • Component Services (can be run on one server or separated onto multiple servers)
  • Microsoft SQL Server
  • Windows IIS Service
  • MetaCommunications Application Server and Workgroups Portal

Minimum Server Requirements

  • Intel 64 bit multi-core/Xeon (preferred)
  • 8+ GB RAM
  • Storage drives
  • Windows OS: 100+ GB
  • Database: 100+ GB
  • Proof & File upload: 100+ GB (optional)
  • Online transaction log backups: Database drive size x2
  • Backup system: Either tape drive or backup software agent
    • Nightly full backups
    • At least hourly transaction log backups

Operating Systems (64-bit)

  • Production Servers
    • Windows Server 2008 R2+, 2012 R2+, 2016+
  • Test or Development Servers
    • Windows 7+, 8.1+, 10+* (Professional edition+)
  • Additional components required
    • Microsoft Internet Information Server (IIS) 7.5+
    • .NET Framework 4.6+

* Some versions of Windows limit the maximum number of connections to 10 or less.

Database Software (64-bit)

  • Microsoft SQL Server 2008 R2 SP3+, 2012 SP3+, 2014 SP2+, 2016 SP1+ (Workgroup edition+)

User System Requirements

Web Browser Requirements (two most recent versions)

  • Chrome
  • Firefox
  • Windows only:
    • Internet Explorer
    • Microsoft Edge
  • Mac OS only:
    • Safari

Operating System Requirements

  • Windows 7+, 8.1+, 10+
  • Mac OS X 10.10+ Yosemite, 10.11+ El Capitan, 10.12+ Sierra

Access Requirements

  • Browser access to Intranet/Internet via HTTP port 80 and/or HTTPS port 443
    (Client connections using HTTPS port 443 require additional configuration)


Please Note:

In situations where performance issues arise on-premise, Meta will typically stand up a hosted environment (temporarily) using a backup of the customer database and the same code/build.  This exercise will provide a baseline for performance expectations.  If the on-premise environment does not perform as well as the hosted environment, the responsibility lies with the Customer's IT team to diagnose and adjust hardware and network settings.  This service is not covered under by the software support agreement.

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