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Configuring Image Portal to Connect to a SQL Server Instance With an Underscore in its Name

PROBLEM


When attempting to configure the MetaCommunications Image Portal, you receive an error when attempting to include an underscore in the SQL server name or SQL server instance name.


WORKAROUND #1

Use the IP Address and SQL Port information.

For example, each instance of SQL Server uses a specific port on which it accepts connections. Determine the port being used by SQL Server and configure the server address information similar to the following:
192.168.68.123, 1433

WORKAROUND #2

Contact technical support for an updated script file that will allow the underscore to be used.
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